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IllumiDesk
IllumiDesk Team Handbook
People Group
Introduction
General Employment
Employment Status & Recordkeeping
Working Conditions & Hours
Employee Benefits
Employee Conduct
Timekeeping & Payroll
Security and Compliance
Security Controls
BC.1.01 - Business Continuity Plan
BC.1.0.2 - Business Continuity Plan: Roles and Responsibilities
BC.1.03 - Continuity Testing
BC.1.04 - Business Impact Analysis
CFG.1.01 - Baseline Configuration Standard
CFG.1.03 - Configuration Checks
CM.1.01 - Change Management Workflow
CM.1.02 - Change Approval
CM.1.03 - Change Management Issue Tracker
CM.1.04 - Emergency Changes
DM.1.01 - Data Classification Criteria
DM.2.01 - Terms of Service
DM.4.01 - Encryption of Data in Transit
DM.7.03 - Data Retention and Disposal Policy
IAM.1.01 - Logical Access Provisioning
IAM.1.02 - Logical Access De-Provisioning
IAM.1.04 - Logical Access Review
IAM.1.05 - Transfers: Access De-Provisioning
IAM.1.06 - Shared Logical Accounts
IAM.1.08 - New Access Provisioning
IAM.2.01 - Unique Identifiers
IAM.2.02 - Password Authentication
IAM.2.03 - Multi-factor Authentication
IAM.3.02 - Source Code Security
IAM.4.01 - Remote Connections
IAM.6.01 - Key Repository Access
IR.1.01 - Incident Response Plan
IR.1.03 - Incident response
IR.1.04 - Insurance Policy
IR.2.02 - Incident Reporting
NO.1.01 - Network Policy Enforcement Points
PR.1.01 - Background Checks
RM.1.01 - Risk Assessment
RM.1.02 - Continuous Monitoring
RM.1.04 - Service Risk Rating Assignment
RM.1.05 - Risk Management Policy
RM.3.01 - Remediation Tracking
SDM.1.01 - System Documentation
SG.1.01 - Policy and Standard Review
SG.2.01 - Information Security Program Content
SG.5.03 - Security Roles and Responsibilities
SG.5.06 - Board of Director Bylaws
SG.5.07 - Board of Directors Security Program Content
SLC.1.01 - Service Lifecycle Workflow
SLC.2.01 - Source Code Management
SYS.1.01 - Audit Logging
SYS.2.01 - Security Monitoring Alert Criteria
SYS.2.07 - System Security Monitoring
TPM.1.01 - Third Party Assurance Review
TPM.1.02 - Vendor Risk Management
TRN.1.01 - General Security Awareness Training
TRN.1.02 - Code of Conduct Training
VUL.1.01 - Vulnerability Scans
VUL.1.03 - Approved Scanning Vendor
VUL.2.01 - Application & Infrastructure Penetration Testing
VUL.3.01 - Infrastructure Patch Management
VUL.3.02 - End of Life Software
VUL.4.01 - Enterprise Protection
VUL.5.01 - Code Security Check
VUL.6.01 - External Information Security Inquiries
VPAT Version 2.3
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IAM.3.02 - Source Code Security

Control Statement

Access to modify source code is restricted to authorized personnel.

Context

As IllumiDesk is open source and we have contributors outside of the company from across the world, anybody can view and submit edits to the codebase to fix issues, add features, and so on. The spirit of this control is to ensure there's a process in place so that all additions, including from the IllumiDesk community, are appropriately reviewed and approved before being merged into the codebase.

Scope

This control applies to any system or process where source code can be modified.

Ownership

Control owner:
    Engineering
Process owner:
    Engineering
    IT-Ops

Guidance

As the IllumiDesk system supports the ability to restrict modification without the Owner approval, this should be able to demonstrate how access reviews are achieved of the Maintainer, Developer, and Owner roles within IllumiDesk.com.
Possible evidence an auditor would request:
    Policy on authorized roles that can make changes to source code
    Policy on how source code changes are approved
    List of authorized team members with permissions to change source code
    Evidence of an MR approved by an eligible approver

Additional control information and project tracking

Non-public information relating to this security control as well as links to the work associated with various phases of project work can be found in the Source Code Security control issue.

Policy Reference

    Handbook section on Code Review
    Handbook section on Maintainers
    IllumiDesk Enterprise Edition Docs - Permissions
    IllumiDesk Enterprise Edition Docs - Merge request approvals
    IllumiDesk Enterprise Edition Docs - Code owners as eligible approvers

Framework Mapping

    SOC2 CC
      CC8.1
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IAM.2.03 - Multi-factor Authentication
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IAM.4.01 - Remote Connections
Last modified 1yr ago
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Contents
Control Statement
Context
Scope
Ownership
Guidance
Additional control information and project tracking
Policy Reference
Framework Mapping