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IllumiDesk
IllumiDesk Team Handbook
People Group
Introduction
General Employment
Employment Status & Recordkeeping
Working Conditions & Hours
Employee Benefits
Employee Conduct
Timekeeping & Payroll
Security and Compliance
Security Controls
BC.1.01 - Business Continuity Plan
BC.1.0.2 - Business Continuity Plan: Roles and Responsibilities
BC.1.03 - Continuity Testing
BC.1.04 - Business Impact Analysis
CFG.1.01 - Baseline Configuration Standard
CFG.1.03 - Configuration Checks
CM.1.01 - Change Management Workflow
CM.1.02 - Change Approval
CM.1.03 - Change Management Issue Tracker
CM.1.04 - Emergency Changes
DM.1.01 - Data Classification Criteria
DM.2.01 - Terms of Service
DM.4.01 - Encryption of Data in Transit
DM.7.03 - Data Retention and Disposal Policy
IAM.1.01 - Logical Access Provisioning
IAM.1.02 - Logical Access De-Provisioning
IAM.1.04 - Logical Access Review
IAM.1.05 - Transfers: Access De-Provisioning
IAM.1.06 - Shared Logical Accounts
IAM.1.08 - New Access Provisioning
IAM.2.01 - Unique Identifiers
IAM.2.02 - Password Authentication
IAM.2.03 - Multi-factor Authentication
IAM.3.02 - Source Code Security
IAM.4.01 - Remote Connections
IAM.6.01 - Key Repository Access
IR.1.01 - Incident Response Plan
IR.1.03 - Incident response
IR.1.04 - Insurance Policy
IR.2.02 - Incident Reporting
NO.1.01 - Network Policy Enforcement Points
PR.1.01 - Background Checks
RM.1.01 - Risk Assessment
RM.1.02 - Continuous Monitoring
RM.1.04 - Service Risk Rating Assignment
RM.1.05 - Risk Management Policy
RM.3.01 - Remediation Tracking
SDM.1.01 - System Documentation
SG.1.01 - Policy and Standard Review
SG.2.01 - Information Security Program Content
SG.5.03 - Security Roles and Responsibilities
SG.5.06 - Board of Director Bylaws
SG.5.07 - Board of Directors Security Program Content
SLC.1.01 - Service Lifecycle Workflow
SLC.2.01 - Source Code Management
SYS.1.01 - Audit Logging
SYS.2.01 - Security Monitoring Alert Criteria
SYS.2.07 - System Security Monitoring
TPM.1.01 - Third Party Assurance Review
TPM.1.02 - Vendor Risk Management
TRN.1.01 - General Security Awareness Training
TRN.1.02 - Code of Conduct Training
VUL.1.01 - Vulnerability Scans
VUL.1.03 - Approved Scanning Vendor
VUL.2.01 - Application & Infrastructure Penetration Testing
VUL.3.01 - Infrastructure Patch Management
VUL.3.02 - End of Life Software
VUL.4.01 - Enterprise Protection
VUL.5.01 - Code Security Check
VUL.6.01 - External Information Security Inquiries
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TRN.1.02 - Code of Conduct Training

Control Statement

All IllumiDesk team-members complete a code of business conduct training.

Context

The aim of this control is help ensure that all IllumiDesk team-members are aligned on the values of the organization. The purpose of this alignment is to demonstrate to any external auditors that we hold all IllumiDesk team-members to this same standard of conduct.

Scope

This control applies to all IllumiDesk team-members and contractors.

Ownership

Control owner:
  • People Operations
Process owner:
  • People Operations

Guidance

People Ops are responsible for deploying the process to ensure 100% of employee training and validating that every IllumiDesk team member has provided their signed acknowledgement of the code of conduct in the current year. All IllumiDesk team members are responsible for competing the training of the IllumiDesk Business Ethics and Code of Conduct.

Additional control information and project tracking

The security training is delivered by prompting team members to review the IllumiDesk Business Ethics and Code of Conduct and upload their signed acknowledgment upon completion. The training is linked from onboarding issue template as part of the new hire tasks. The 2020 Code of Conduct Training is in the planning stage to be rolled out and completed by the end of March 2020. Legal and Security is consulted for the content.
For audit evidence of compliance, we need to be able to demonstrate 100% completion of training by all team members.
Non-public information relating to this security control as well as links to the work associated with various phases of project work can be found in the Code of Conduct Training control issue.

Policy Reference

  • IllumiDesk Handbook

Framework Mapping

  • SOC2 CC
    • CC1.1
    • CC1.4
    • CC1.5
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VUL.1.01 - Vulnerability Scans
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Contents
Control Statement
Context
Scope
Ownership
Guidance
Additional control information and project tracking
Policy Reference
Framework Mapping