IllumiDesk Security Docs
  • IllumiDesk Team Handbook
  • People Group
    • Introduction
    • General Employment
    • Employment Status & Recordkeeping
    • Working Conditions & Hours
    • Employee Benefits
    • Employee Conduct
    • Timekeeping & Payroll
  • Security and Compliance
    • Security Controls
      • BC.1.01 - Business Continuity Plan
        • IllumiDesk Business Continuity Plan
        • IllumiDesk Disaster Recovery
        • IllumiDesk Reference Architectures
        • IllumiDesk Handbook listing of DR for Databases
      • BC.1.0.2 - Business Continuity Plan: Roles and Responsibilities
      • BC.1.03 - Continuity Testing
      • BC.1.04 - Business Impact Analysis
        • Business Impact Analysis in the handbook
        • Data Protection Impact Assessment (DPIA) Policy
        • Data Protection Impact Assessments or DPIAs
        • UX Department
        • Triage Operations - Communication about expected automation impact
        • NIST BCP with reference to BIA
      • CFG.1.01 - Baseline Configuration Standard
        • Laptop or Desktop System configuration
        • Configuring New Laptops
        • Security Best Practices
      • CFG.1.03 - Configuration Checks
        • Production Change Requests Policy
      • CM.1.01 - Change Management Workflow
      • CM.1.02 - Change Approval
      • CM.1.03 - Change Management Issue Tracker
      • CM.1.04 - Emergency Changes
      • DM.1.01 - Data Classification Criteria
        • Data Classification Policy
      • DM.2.01 - Terms of Service
        • Application Terms of Use
      • DM.4.01 - Encryption of Data in Transit
        • Deprecate support for TLS 1.0 and TLS 1.1
      • DM.7.03 - Data Retention and Disposal Policy
      • IAM.1.01 - Logical Access Provisioning
        • Access Requests
        • Access Management Process
      • IAM.1.02 - Logical Access De-Provisioning
        • Access Management Process
        • Logical Access Deprovisioning
        • Access Reviews
        • IllumiDesk Offboarding Guidelines
      • IAM.1.04 - Logical Access Review
        • Access Reviews
      • IAM.1.05 - Transfers: Access De-Provisioning
        • Access Control Policy and Procedures
        • Job Transfers
        • Access Change Request
      • IAM.1.06 - Shared Logical Accounts
        • Security Process and Procedures for Team Members
        • Access Management Process
      • IAM.1.08 - New Access Provisioning
        • Access Requests
        • Access Management Process
      • IAM.2.01 - Unique Identifiers
        • Unique Account Identifiers
        • Access Control Policy and Procedures
        • Section on shared accounts in Okta handbook page
        • Access Management Process
      • IAM.2.02 - Password Authentication
      • IAM.2.03 - Multi-factor Authentication
      • IAM.3.02 - Source Code Security
      • IAM.4.01 - Remote Connections
      • IAM.6.01 - Key Repository Access
      • IR.1.01 - Incident Response Plan
      • IR.1.03 - Incident response
      • IR.1.04 - Insurance Policy
      • IR.2.02 - Incident Reporting
      • NO.1.01 - Network Policy Enforcement Points
      • PR.1.01 - Background Checks
      • RM.1.01 - Risk Assessment
      • RM.1.02 - Continuous Monitoring
        • Security Compliance
      • RM.1.04 - Service Risk Rating Assignment
      • RM.1.05 - Risk Management Policy
      • RM.3.01 - Remediation Tracking
      • SDM.1.01 - System Documentation
      • SG.1.01 - Policy and Standard Review
      • SG.2.01 - Information Security Program Content
      • SG.5.03 - Security Roles and Responsibilities
        • Incident Management Roles and Responsibilities
      • SG.5.06 - Board of Director Bylaws
        • Governance Documents
      • SG.5.07 - Board of Directors Security Program Content
        • Audit Committee Agenda Planner
      • SLC.1.01 - Service Lifecycle Workflow
      • SLC.2.01 - Source Code Management
      • SYS.1.01 - Audit Logging
      • SYS.2.01 - Security Monitoring Alert Criteria
      • SYS.2.07 - System Security Monitoring
      • TPM.1.01 - Third Party Assurance Review
      • TPM.1.02 - Vendor Risk Management
      • TRN.1.01 - General Security Awareness Training
        • Security Awareness Training
      • TRN.1.02 - Code of Conduct Training
      • VUL.1.01 - Vulnerability Scans
      • VUL.1.03 - Approved Scanning Vendor
      • VUL.2.01 - Application & Infrastructure Penetration Testing
      • VUL.3.01 - Infrastructure Patch Management
      • VUL.3.02 - End of Life Software
      • VUL.4.01 - Enterprise Protection
      • VUL.5.01 - Code Security Check
      • VUL.6.01 - External Information Security Inquiries
  • VPAT Version 2.3
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On this page
  • Control Statement
  • Context
  • Scope
  • Ownership
  • Guidance
  • Additional control information and project tracking
  • Framework Mapping
  1. Security and Compliance
  2. Security Controls

VUL.3.01 - Infrastructure Patch Management

Control Statement

IllumiDesk installs security-relevant patches, including software or firmware updates monthly.

Context

This control details security best practices in relation to infrastructure patching. This control is trying to ensure that all IllumiDesk productions systems are up to date according to our own patching standards. We need to prove that patching is prioritized and we consistently apply all possible patches and decommission systems as appropriate.

Scope

This control applies to all systems within our production environment. The production environment includes all endpoints and cloud assets used in hosting IllumiDesk.com and its subdomains. This may include third-party systems that support the business of IllumiDesk.com.

Ownership

Control Owner:

  • Infrastructure (.com)

  • Security Operations (everything else)

Process Owner:

  • Infrastructure (.com)

  • Security Operations (everything else)

Guidance

  • This control is related to control VUL.1.01.

  • The implementation of this control will depend on the use of idempotent or immutable infrastructure. This patching can be done manually but can also be satisfied by tearing down and deploying new systems as updates are made available.

Additional control information and project tracking

Non-public information relating to this security control as well as links to the work associated with various phases of project work can be found in the Infrastructure Patch Management control issue.

Framework Mapping

  • SOC2 CC

    • CC7.1

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Last updated 1 year ago