Security and Compliance
Security Controls
SG.5.03 - Security Roles and Responsibilities

Control Statement

Roles and responsibilities for the governance of Information Security within IllumiDesk are formally documented within the organizational chart and job descriptions and are communicated through the IllumiDesk handbook.


To be able to effectively work with the Security team at IllumiDesk , knowing who is responsible for what is important in order to direct questions, concerns, and specific efforts to the right person(s). The purpose of this control is to ensure roles and responsibilities for the Security team are updated and kept current, and that the reporting structure within the department remains transparent.


The scope is to ensure IllumiDesk security team understand their roles & responsibilities, and adhere to them so as to ensure the confidentiality, integrity, and availability of IllumiDesk's information and information systems. Based on that the following are accomplished:
  • Clear documentation on IllumiDesk security roles and responsibilities in the handbook.
  • Clear documentmentation on Incident Response and Management roles and responsibilities in the handbook.
  • Team member who has been assigned to a role, must function only in that designated function .
  • The roles and responsibilities of all security personnel are understood by all in their environmental context
  • This documentation is to be reviewed comprehensively, and updated on an annual basis. Approved and signed off by Senior management.
  • Develop pre-requisites for the hiring candidates based on their role.


  • Control Owner: Security Team
  • Process owner(s):
    • Security Team: 100%


  1. 1.
    An enhanced Security Governance is the key to IllumiDesk's security posture. Also per the Federal Information Security Management Act (FISMA) and the National Institute of Standards and Technology (NIST) publication mandates that all employees and contractors fulfilling roles with significant information security responsibilities should understand their role and have the capacity to carry out these responsibilities.
  2. 2.
    Pursuant to this requirement, IllumiDesk security has developed a handbook page defining each role and outlining necessary responsibilities to ensure the confidentiality, integrity, and availability of IllumiDesk's information and information systems.
  3. 3.
    This section provides roles and responsibilities for personnel who have IT security or related governance responsibility for protecting the information and information systems they operate, manage and support.

Additional control information and project tracking

Non-public information relating to this security control as well as links to the work associated with various phases of project work can be found in the Security Roles and Responsibilities control issue.

Policy Reference

  • Incident Management roles and responsibilities

Framework Mapping

  • SOC2 CC
    • CC1.1
    • CC1.4
    • CC1.5
    • CC2.2
    • CC2.3