Security and Compliance
Security Controls
Security Compliance

Security Compliance Mission

  1. 1.
    Enable IllumiDesk sales by providing customers information and assurance about our information security program and remove security as a barrier to adoption by our customers.
  2. 2.
    Implement a comprehensive compliance program at IllumiDesk to document and formalize our information security program through independent evaluation.
  3. 3.
    Reduce and document IllumiDesk risk as it relates to information security.


Our internal roadmap shows our current and planned projects and the currently defined components of work for each.
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Active security compliance work includes:

  1. 1.
    Implement and remediate a prioritized set of security controls needed for PCI, Sarbanes–Oxley (SOX), and SOC2.
  2. 2.
    Prepare for the SOC2 Type 2 external audit set to kick off around the end of 2020
  3. 3.
    Meet our SOX-readiness needs relating to our security controls
  4. 4.
    Meet our PCI compliance needs as a level-4 merchant
  5. 5.
    Perform ongoing risk assessments of IllumiDesk service and organization
  6. 6.
    Manage security needs relating to the IllumiDesk procurement process and perform third-party security reviews as needed
  7. 7.
    Facilitate quarterly access reviews for IllumiDesk as a product and company
  8. 8.
    Business Continuity Plan testing

IllumiDesk's Control Framework (ICF)

IllumiDesk has adopted an umbrella control framework that provides compliance with a number of industry compliance requirements and best practices. For information about how we developed this framework and a list of all of our security controls, please see the security controls handbook page.