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IllumiDesk
IllumiDesk Team Handbook
People Group
Introduction
General Employment
Employment Status & Recordkeeping
Working Conditions & Hours
Employee Benefits
Employee Conduct
Timekeeping & Payroll
Security and Compliance
Security Controls
BC.1.01 - Business Continuity Plan
BC.1.0.2 - Business Continuity Plan: Roles and Responsibilities
BC.1.03 - Continuity Testing
BC.1.04 - Business Impact Analysis
CFG.1.01 - Baseline Configuration Standard
CFG.1.03 - Configuration Checks
CM.1.01 - Change Management Workflow
CM.1.02 - Change Approval
CM.1.03 - Change Management Issue Tracker
CM.1.04 - Emergency Changes
DM.1.01 - Data Classification Criteria
DM.2.01 - Terms of Service
DM.4.01 - Encryption of Data in Transit
DM.7.03 - Data Retention and Disposal Policy
IAM.1.01 - Logical Access Provisioning
IAM.1.02 - Logical Access De-Provisioning
IAM.1.04 - Logical Access Review
IAM.1.05 - Transfers: Access De-Provisioning
IAM.1.06 - Shared Logical Accounts
IAM.1.08 - New Access Provisioning
IAM.2.01 - Unique Identifiers
IAM.2.02 - Password Authentication
IAM.2.03 - Multi-factor Authentication
IAM.3.02 - Source Code Security
IAM.4.01 - Remote Connections
IAM.6.01 - Key Repository Access
IR.1.01 - Incident Response Plan
IR.1.03 - Incident response
IR.1.04 - Insurance Policy
IR.2.02 - Incident Reporting
NO.1.01 - Network Policy Enforcement Points
PR.1.01 - Background Checks
RM.1.01 - Risk Assessment
RM.1.02 - Continuous Monitoring
Security Compliance
RM.1.04 - Service Risk Rating Assignment
RM.1.05 - Risk Management Policy
RM.3.01 - Remediation Tracking
SDM.1.01 - System Documentation
SG.1.01 - Policy and Standard Review
SG.2.01 - Information Security Program Content
SG.5.03 - Security Roles and Responsibilities
SG.5.06 - Board of Director Bylaws
SG.5.07 - Board of Directors Security Program Content
SLC.1.01 - Service Lifecycle Workflow
SLC.2.01 - Source Code Management
SYS.1.01 - Audit Logging
SYS.2.01 - Security Monitoring Alert Criteria
SYS.2.07 - System Security Monitoring
TPM.1.01 - Third Party Assurance Review
TPM.1.02 - Vendor Risk Management
TRN.1.01 - General Security Awareness Training
TRN.1.02 - Code of Conduct Training
VUL.1.01 - Vulnerability Scans
VUL.1.03 - Approved Scanning Vendor
VUL.2.01 - Application & Infrastructure Penetration Testing
VUL.3.01 - Infrastructure Patch Management
VUL.3.02 - End of Life Software
VUL.4.01 - Enterprise Protection
VUL.5.01 - Code Security Check
VUL.6.01 - External Information Security Inquiries
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Security Compliance

Security Compliance Mission

  1. 1.
    Enable IllumiDesk sales by providing customers information and assurance about our information security program and remove security as a barrier to adoption by our customers.
  2. 2.
    Implement a comprehensive compliance program at IllumiDesk to document and formalize our information security program through independent evaluation.
  3. 3.
    Reduce and document IllumiDesk risk as it relates to information security.

Roadmap

Our internal roadmap shows our current and planned projects and the currently defined components of work for each.
  • Note: This link (and other links on this page) will only display if you are logged in as a IllumiDesk team-member and will not be visible to the public.

Active security compliance work includes:

  1. 1.
    Implement and remediate a prioritized set of security controls needed for PCI, Sarbanes–Oxley (SOX), and SOC2.
  2. 2.
    Prepare for the SOC2 Type 2 external audit set to kick off around the end of 2020
  3. 3.
    Meet our SOX-readiness needs relating to our security controls
  4. 4.
    Meet our PCI compliance needs as a level-4 merchant
  5. 5.
    Perform ongoing risk assessments of IllumiDesk service and organization
  6. 6.
    Manage security needs relating to the IllumiDesk procurement process and perform third-party security reviews as needed
  7. 7.
    Facilitate quarterly access reviews for IllumiDesk as a product and company
  8. 8.
    Business Continuity Plan testing

IllumiDesk's Control Framework (ICF)

IllumiDesk has adopted an umbrella control framework that provides compliance with a number of industry compliance requirements and best practices. For information about how we developed this framework and a list of all of our security controls, please see the security controls handbook page.
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RM.1.02 - Continuous Monitoring
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RM.1.04 - Service Risk Rating Assignment
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Contents
Security Compliance Mission
Roadmap
Active security compliance work includes:
IllumiDesk's Control Framework (ICF)